Privacy Policy

1. Introduction

PT Media Group Asia (“MGA”, “we”, “our”, “us”) is committed to protecting your personal data in accordance with Indonesia’s Personal Data Protection Law (UU PDP No. 27/2022) and, where applicable, the EU General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, store, and share personal information when you visit or interact with our website.

Registered Addresses:

• Bali Office: Jalan SMAN 3 No.6, Sumerta, Kec. Denpasar Tim., Kota Denpasar, Bali 80237
• Jakarta Office: Gedung Bursa Efek Indonesia Tower 1 Level 3 Suite 304, SCBD, Jakarta Selatan 12190

Contact Email: info[at]ptmediagroupasia.com

2. Personal Data We Collect

We collect the following categories of personal data:

• Information submitted through website contact forms (name, email, phone, company name, message).
• Information shared via WhatsApp integration links.
• Automatic server log data, including IP address, device type, browser information, and interaction data.

3. Use of Cookies

We use the Cookieadmin consent-management platform to manage cookie preferences. Cookies used include:

• Necessary cookies
• Functional cookies
• Analytical cookies (e.g., Google Analytics)
• Advertising cookies (e.g., Meta Pixel)

Users may grant, modify, or withdraw consent at any time via the Cookieadmin interface.

4. How We Use Personal Data

Your personal data is used for:

• Responding to inquiries submitted through the website or WhatsApp.
• Improving website performance and user experience.
• Marketing, analytics, and communication purposes where permitted by law.
• Internal operations supporting our consulting and digital ecosystem services.

5. Data Sharing

We do not sell personal data to external third parties.
We may share data internally across our ecosystem brands only for service fulfillment:

• SATUVISION
• Satu Academy
• GOTAP
• Histoires Digitales

All sharing is done under strict confidentiality and security safeguards.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes.

7. User Rights (UU PDP & GDPR)

You have the right to:

• Access your personal data.
• Request corrections, updates, or deletions.
• Withdraw consent to processing.
• Request limitation of processing (GDPR).
• Request data portability (GDPR).
• Submit complaints to Indonesian authorities or EU supervisory authorities.

To exercise any rights: info[at]ptmediagroupasia.com

8. International Transfers

Where data is accessed by teams or services operating outside Indonesia, we ensure adequate protections aligned with UU PDP and GDPR.

9. Data Security

We use organizational, technical, and administrative measures to protect personal data from unauthorized access, disclosure, alteration, or destruction.

10. Changes to This Privacy Policy

Updates will be published with a revised effective date.